Choose the plan that’s right for your business
Professional advice, technical support, A-Z project deployment and trainings — choose as much or as little assistance as you need.
NetXMS support tiers
Basic
Guaranteed response time
2 business days with 10 cases per year
NetXMS versions supported
Latest stable edition
- €2 200 per year
- Online chat support
- Email support
- Precompiled binaries for supported platforms
Supported operating systems
- Debian 10 (Buster)
- Debian 11 (Bullseye)
- Ubuntu 18.04 LTS
- Ubuntu 20.04 LTS
- Ubuntu 22.04 LTS
- Red Hat Enterprise Linux 8
- CentOS 8
- Windows 10
- Windows 11
- Windows Server 2016
- Windows Server 2019
- FreeBSD 13
Standart
Guaranteed response time
1 business day with unlimited cases
NetXMS versions supported
All stable versions released within the last 12 months
- €580 per month
- €6 500 per year
- Online chat support
- Email support
- Technical telephone support during business hours
- Precompiled binaries for supported platform
Supported operating systems
All included in Basic plus:
- Debian 9 (Stretch)
- Ubuntu 14.04 LTS
- Ubuntu 16.04 LTS
- Red Hat Enterprise Linux 7
- CentOS 7
- Windows Server 2012 R2
- FreeBSD 12
- ArchLinux (Latest)
- AlpineLinux 3.8+
Premium
Guaranteed response time
4 business hours with unlimited cases
NetXMS versions supported
All stable versions released within the last 24 months
- €1 150 per month
- €12 500 per year
- Online chat support
- Email support
- Technical telephone support during business hours
- Remote assistance
- Precompiled binaries for supported platform
Supported operating systems
All included in Basic and Standard plus:
- Red Hat Enterprise Linux 6
- CentOS 6
- Windows 7
- Windows 8.1
- Windows Server 2012
- Solaris 11 (only agent)
- AIX 6.1 (only agent)
- AIX 7.x
- HP-UX 11.31 (only agent)
- SLES 12
- SLES 15
- In case of quarterly payments for Standard and Premium support packages, the base price of monthly payments is used
- We offer a 25% discount on our support services to educational and non-profit organisations, as well as companies that as their primary activity release their projects under an open-source licence
NetXMS Enterprise Edition
Enterprise-grade solution for high-volume businesses with included Standard support package
To request a customised offer for your network specifications email us at [email protected]
NetXMS training and certification
Basic course
Duration
2 business days
Target audience
Administrators of small to medium- size deployments with basic monitoring requirements
- €550 per person
Content
- NetXMS basic concepts
- Installation and maintenance
- Basic data collection and event processing
- Log monitoring
- Basic integration options
- Maps and dashboards
Advanced course
Duration
3 business days
Target audience
Administrators of medium to large deployments or those with complex requirements for distributed monitoring or automation
- €1 200 per person
Content
- Advanced data collection
- Centralized agent management
- Scripting
- Advanced integration options
- Reporting
Customized course
Duration
up to 5 business days
Target audience
Companies with specific training requirements
- €1 500 per person
Content
- Tailored to the company needs
- Maximum group size for Customised NetXMS course is up to 10 people.
15% discount is applied when both Basic and Advanced courses are ordered together
- offer price €1 490 per person
Cannot find a matching proposal?
Give us some details and we prepare custom offer for you.
Give us some details and we prepare custom offer for you.